Alkazone Products' F.A.Q. - Better Health Lab

Alkazone Products' F.A.Q.

Alkazone^® Water Ionizer F.A.Q.s

1. Why are some waters healthier than others?

People located in the Hunza Districts of Pakistan, Shin-Chan areas of China, the Caucasus in Azerbaijan, and in the Andes Mountains live longer with less health problems. Researchers believe that these waters are very pure and have a negative redox potential from either intimate contact with certain native volcanic materials/minerals or by cascading over certain igneous rocks. It is believed that Alkazone® water ionizers are able to produce better effect using advanced technology.

2. What is acidosis?

Every living cell within our body creates acidic waste products. The nutrients from our food are delivered to each cell and they burn with oxygen to provide energy for us to live. The burned nutrients are the waste products. Whether you eat the best of foods or the worst, all foods generate acidic waste products. Foods, when classified as good or bad, are based on the amount and quality of the waste products they produce. Most of our cells go through metabolism and these old dead cells become waste products.

Our body will discharge this waste through urine, feces and perspiration. Basically, all waste products are acidic and that is the reason our skin and urine often has a low pH level. The real problem is that our body does not get rid of 100% of the waste it produces. Our life style, such as lack of rest, types of foods we eat and our environment helps produce these waste products, but does not help us eliminate them. In the vast majority of Westerners, diets heavy in meat, fried foods, carbohydrates, soft drinks, and sweets build up acid salts in the body, as does stress and exposure to environmental pollutants.

What happens to those non-disposed acid wastes? As they build up within our body, these waste products become solid wastes, such as cholesterol, fatty acid, kidney stones, etc. This accumulation of non-disposed acidic wastes is called acidosis. This condition accelerates the degeneration of cells, tissues, and the body as a whole. It accelerates the aging process. Drinking alkaline antioxidant water makes it easier for the body to dispose of acid wastes. Just as the accumulation of wastes accelerates the aging process, the reduction of acid wastes retards the aging process and perhaps - according to Sang Whang -- even reverses it. Alkaline antioxidant water is not a medicine to treat or cure any diseases but if consumed regularly, alkaline antioxidant water can reduces acid waste, allowing for a natural health improvement.

3. How do I know if I have acidosis or an acid-overloaded system?

Most Westerners do. The pace of life and the concentration of acid-producing items in our diet mean that the vast majority of people are overloaded.

You can use litmus (or pH) paper to test your urine or saliva and to give you some idea of your acidity. This is not foolproof, however, because your body is always attempting to balance your acid and alkaline levels and could well be getting rid of a load of acid at the time of the test. For more accurate results it is recommended to test at different times of the day and night.
Eating processed foods, chemicals, lack of gentle exercise and stress all create an acid buildup. There are a number of good books on how to become healthy on an alkaline diet. They also come with lists of acid and alkaline-producin

g foods.

4. Is it ok for children to drink ionized water?

Absolutely YES! - Even nursing infants. And since children have usually not accumulated toxins in their bodies, they experience no detoxification symptoms. (A few adults might).

5. I know what I should eat and drink to be healthy, but I can't seem to keep to a consistent program. How will an ionizing filter help me?

Ionized, micro clustered alkaline antioxidant water is perfect for people like you. You only need to drink it to enjoy its many health benefits. Each Ionizer has a number of different settings of ionization to meet anyone's needs.

6. Are there any cautions about drinking alkaline ionized water?

You should start slowly. Set the controls to the lowest alkaline level. Raise pH level step by step as your body adjust with new water. High levels of alkalinity -- up to 9.5 -- are best for drinking water; the 8.5 to 9.5 can be used for cooking.
In a few individuals, the detoxification effects from drinking alkaline ionized water can cause headaches and diarrhea for a short time. And for some older people, ionized water can tend, at first, to open the bowels. This is why a slow start is advised. Use the "Purified Water" setting for taking any medications that your doctor advises not to be taken with alkaline antioxidant water. Do not drink the acid water. Having said all of the above is aware that millions of Japanese have been drinking alkaline ionized water daily over the last 30 years. The water ionizer has been approved as a Medical Instrument by the government of Japan. In addition, test results on safety by the Welfare Ministry in Japan reveal no harmful influences on the body.

7. I am told that you claim a lemon will help to alkalize your body, but other people say the opposite. What's the truth?

This is all about a basic misconception most people have about food and its effect on the body.
It is true that if you plunge a pH meter into a lemon it will read as acid. But once you have consumed (burnt up/converted to energy/metabolized) a lemon, what is left is alkaline. It is what is left of all of our foods that determines our acid/alkaline balance, not the pH of the food we are about to consume. This is known as the 'ash' of a food.
After food has been completely burned up and converted to energy, the leftover minerals are what make up our mineral content and therefore our pH or acid/alkaline balance. Unfortunately many other factors affect our pH balance, including pollution, stress and our own body's metabolic wastes.
We are not "what we eat". We are what is left over after we eat.

8. Why should I remove chlorine from my drinking and bathing water?

Dr. Zoltan Rona, M.D. M.Sc. answers:
"Most people never give (the dangers of chlorine) a thought. After all, our elected public officials keep assuring us that chlorinated city tap water is completely safe for human consumption. Numerous scientific studies report that chlorinated tap water is a skin irritant and can be associated with rashes like eczema.
"Chlorinated water contains chemical compounds called trihalomethanes which are carcinogens resulting from the combination of chlorine with compounds in water. These chemicals, also known as organochlorides, do not degrade very well and are generally stored in the fatty tissues of the body (breast, other fatty areas, mother's milk, blood and semen). Organochlorides can cause mutations by altering DNA, suppress immune system function and interfere with the natural controls of cell growth.
"Chlorine has been documented to aggravate asthma. Several studies also link chlorine and chlorinated by-products to a greater incidence of bladder, breast and bowel cancer as well as malignant melanoma. One study even links the use of chlorinated tap water to congenital cardiac anomalies.
Anything you can do to filter tap and shower water that eliminates or minimizes chlorine would certainly be helpful and possibly curative for some immune system problems. The use of at source water filtration devices is increasingly popular and affordable. Discuss their use with your health care practitioner".
(Dr. Zoltan P. Rona is author of "The Joy of Health" and "Return to the Joy of Health" and past president of the Canadian Holistic Medical Association).

9. How does a water ionizer work?

All our ionizers can be connected directly to the cold water line through your counter top or directly to a diverter valve at the end of your faucet. Connecting directly to your faucet takes about 5 minutes and enables your water ionizer to use a two step process. The first task is to help filter out harmful components of the water: chlorine, trihalomethanes, phenols, sediment, odor, taste, organic waste, and bacteria of all kinds. The Alkazone® achieves this by the use of a multistage activated carbon filter containing tourmaline and calcium. Next, a small electrical charge is introduced into the water through platinum-coated titanium electrodes. The process of electrolysis that follows takes place in chambers designed to separate the water into two streams (acid and alkaline) of ionized water. The acid water makes up about 30% of the water and the alkaline antioxidant water about 70%.
Positively charged ions gather at the negative electrode to create "reduced water", which concentrates available alkaline minerals, such as calcium, magnesium and potassium from the source water. This clean, healthy, micro clustered, alkaline ionized water is drawn for drinking and cooking, through the main stainless steel spout. This water is ideal for drinking and cooking.
Negatively charged ions gather at the positive electrode to make oxidized water, which concentrates acid minerals such as nitrates, sulfides, chlorides, and fluorides from the source water. This acid ionized water has a myriad of external uses. It is discharged into the sink when not needed.
A range of pH settings from neutral to very alkaline or very acid is available at the touch of a button. The electrodes are cleaned in an automatic cleaning cycle.

10. Just what is the magic in a Water Ionizer?

The 'magic' is really a simple process called electrolysis, or ionization, something your body has to do every day to make energy available. It is backed up by the high tech ability of micro-circuitry to maintain quality and regular output, plus the ability, through ionization, to remove harmful chemicals and retain beneficial minerals. A custom designed motherboard controls all aspects of the process of ionization, including flow rateand a range of five separate pH output settings.

11. What type of water can I use to produce ionized water?

Regular tap water is best. Distilled water or water filtered by reverse osmosis does not have any minerals, therefore it cannot be ionized. The mineral content of your source water directly affects the strength of ionized water you can produce. The more minerals, the stronger the ionization: higher alkalinity and higher antioxidant potential. Very high calcium levels in the water can cause scale build up which called calcium deposit (CaCo3).

12. What advantages does ionized water have over reverse osmosis or distillation?

Unlike Reverse Osmosis (RO) and distillation, which remove all minerals - leaving the water dead and acidic - ionized water concentrates health giving alkaline minerals like magnesium and calcium, after removing harmful contaminants. Water from RO and distillation is very acid (pH 4.5-6.5) and so contributes to the over acidity of our bodies. Alkaline antioxidant water helps counteract acid / alkaline imbalance. Because RO and Distilled waters are mineral deficient and strongly acid, there are warnings from a number of physicians not to drink them on a sustained basis. While RO and distilled waters are strongly oxidizing, alkaline ionized water is a proven powerful antioxidant, equivalent to fresh squeezed orange juice (without the sugar).
Having been completely demineralizedRO and distilled water and most bottled water are understandably flat tasting. The tastiness of water from Alkazone® ionizers is one of its most immediate qualities: it brings delighted responses from everyone! Along with this goes superior hydrating qualities due to the ionization. This same ionization also happens in nature when water bounces over rocks and waterfalls.
Furthermore, let's compare the ongoing costs: In home RO water is approximately 20% more expensive than ionized water. In home distillation is 700 - 1000% more expensive than ionized water. Bottled water is more expensive than RO or distilled water.

13. Why does the water ionizer filter leave some minerals in and not others?

The filter (depending on model) is a silver activated antibacterial charcoal filter. It filters up to 1 micron. However it does not filter out the essential alkalizing minerals that are in solution.
It's important to understandthat our body's calcium levels are only ever changed to a maximum of 15% by dietary supplement. The real loss is in the body leaching calcium from our bones to balance our excess acidity (70%). As your water ionizer does its job and relieves your body's task of maintaining an alkaline balance, far less calcium would need to be leached from the bones. In other words, ionized water reduces the need for calcium supplements over and above normal dietary intake.

14. How does the cost compare to buying bottled or delivered water versus using this machine?

Initial cost (for our BHL-2100 for example) is about $1200 plus $85 about every 6 months (or $3.50 per week ongoing cost). First filter included in purchase price.
In 5 years cost of alkaline ionized water would be then about $1200 plus $765 or about $393 a year.In 10 years cost would reduce to about $281 per year (less than $23.50 a month).
Look at the cost to buy bottled water in your area and compare.
You not only get healthy, ionized, alkaline antioxidant water from your tap for all your cooking and drinking but no longer have to buy water or get delivered that is unhealthy and stored in plastic.

15. So what if water is easier to absorb?

With the increased solubility of the water, it is more readily absorbed into your body. Your skin and hair becomes significantly softer. In addition, it can enhance the absorption of vitamins and minerals into your body. It also may help clear up some digestive problems.

16. What are the various levels of alkalinity and acidity (pH) for?

Alkazone® water ionizers provide, at the push of a button, water that varies from mildly alkaline to highly alkaline. This enables you to accustom yourself gradually to higher levels of alkaline drinking water (e.g. pH8.5 to 9.5). You should start slowly at the lowest alkaline setting and work your body way up to higher levels and amounts. If you experience any discomfort from detoxification, just move back to the previous level or smaller quantities. It also allows different members of the family to dial up their preferred level. The highest levels of alkalinity are also used for cooking.
In addition there is a button for water that is 'purified only' - filtered but not ionized. Its pH level will be close to the level of your regular tap water. This water is for those taking medicine which should not be combined with alkaline antioxidant water.
As for the various levels of acid ionized water, you will probably use the most acid level for the long list of uses for acid water.
Remember: the pH level of ionized water will vary with the pH of your water source, i.e. your tap water. In addition, if you wish to make the water more alkaline or more acid, simply slow down the flow of water, and the pH level will change by approximately a value of 1. A simple to use free pH test drop is provided free with every Alkazone® water ionizer, if you wish to occasionally check pH levels for yourself.

17. Do I need a plumber to install my water ionizer?

No. They come with a self installation kit that fits all standard kitchen faucets, and installs easily in minutes. With Self-installation kit, it just takes about 5 minutes. Click here for more detail

18. How do I get my ordinary tap water once it's attached?

The diverter has a lever which swaps your water flow from tap outlet to alkaline antioxidant water outlet. It has an incorporated aerator for your tap water.

19. How do I know when the filter needs replacing?

Filter life is different according to input water quality regardless the filter meter says “9999” or under.
You need to change filter cartridge

1) when you have “9999” or “999”(BHL-4200) on your counter or

2) every 6 months which comes first,

3) whenever you have something abnormal taste or smell.

20. How do I change the filter cartridge?

Open the front, grab the filter, press down a little, and pull it out. After installing new filter, run the system for a few minutes to clear away any loose charcoal. Click here to see more detail.

21. Can I store the water? How long?

Yes, alkaline ionized water is best kept in an airtight glass or quality plastic container which is poly carbonate bottle. It can be refrigerated or kept in a cool place. Avoid storage in metal, especially aluminum containers. The alkaline properties can be retained for up to 1-2 weeks in those special bottles, but alkaline antioxidant water is always strongest, freshest right after you get. The antioxidant properties start to diminish right after you get eventually. So for the best benefits, drink it within a day or so. If using plastic container, please use poly carbonate bottle. Bottled water is usually stored in cheap plastic that leaches chemicals.
Factors that affect how long the pH and ORP will be depend on heat, movement, type of container and light.

22. Can I cook with alkaline ionized water?

Yes, in fact your food will taste better and your body will assimilate the nutrients more readily. You will notice the difference especially at the most alkaline settings (higher pH): your greens will be greener, rice fluffier, tea and coffee tastier.

23. Where can I use the acid water for?

Acid ionized water is destructive to bacteria and astringent. As a result it has found widespread application commercially in nurseries, surgeries, food preparation areas, sprout and wheatgrass growers, florists, hospitals, etc. In the home it is an excellent cleansing and sterilizing agent, using in the kitchen, for hair and skin care, extending the life of flowers, promoting plant growth and many others.
The acid water is a 'free' bonus. It is excellent for all manner of skin complaint. You can use it as an astringent face wash.It's excellent for acne, sores, bench top and more.

24. Why does the ionizer 'split' the water into acid and alkaline?

The 'splitting' of the inlet H2O is the proof that the Ionizer does what it says it does. The process of splitting causes the following:
a. Approximately 70% of the H2O input is molecularly rearranged into OH-, or alkaline, negatively charged water.
b. Approximately 30% of the input H2O is molecularly rearranged into HO, or acidic water.
Some companies sell units that just use magnets or magnetic rock to affect the water. Products that claim the benefits of water ionizers but do not electronically split the water will not hold the negative charge long enough for it to be of any real value, or will not be able to exert enough magnetic power to cause the water to become negatively charged. The water will reunite very quickly back into ordinary H2O.

25. Is it necessary to test my water or body to determine what the pH currently is so I adjust the machine appropriately?

We are almost all too acidic due to poor food, environmental pollutants, lack of gentle exercise and stress.Even if not too acidic, our bodies will continue to benefit from alkaline foods and water. When beginning to use alkaline antioxidant water start at a low (gentle) alkaline setting. This water really does work and change lives and as a result for first few days there may be symptoms of rebounding such as mild headache, mental confusion and diarrhea. Once these symptoms pass,you can adjust your setting to next higher one. Ionizer performance varies with the mineral content of the source water. We include a free pH test drop with each unit so you can test the output water at the various settings.

26. Is it necessary to test the water to determine which contaminants are before I buy a machine?

Not necessary unless you have untested well water or water from a private source. The filter in the Alkazone® ionizer does an excellent job of removing what is not wanted while allowing the essential alkalizing minerals in solution to pass through. You can also look at your water report online if using city water.

27. Is there a cost for such tests? Is it necessary to periodically test the water?

To test water there is a cost – for pricing ask your local water authority for a company that tests water and go from there.

28. What is ORP?

ORP is "Oxidation Reduction Potential".
Potential energy is energy that is stored and ready to be put to work. It's not actually working, but we know that the energy is there and we can measure it. Another word for potential might be pressure. Blow up a balloon, and there is air pressure inside. As long as we keep the end tightly closed, the pressure remains as potential energy (when released it becomes kinetic energy). In electrical terms, potential energy can be measured. When we use the term "potential" in describing ORP, we are actually talking about electrical potential or the stored electrical tendency as expressed in voltage. In the case of ORP, this energy is measured in millivolts with an ORP meter. We are reading the very slight voltage in water which is actually measuring the presence of oxidizing and reducing agents, thus Oxidation Reduction "Potential". High pH water has more "reducing" agents (-ORP) and low pH water has more oxidizing agents (+ORP).
Normal tap water in the USA exits the tap at +200 to +600mv. Ionized water demonstrates the most health benefits with an ORP of -100mv or lower. This is what produces the "antioxidant" effect in the water through the creation of OH- or the negative hydroxyl ion.
A good negative ORP acts as a natural antioxidant and can more easily penetrate to the cellular level to heal the body by removing acidic toxins. When water becomes stagnant by staying in dams, pipes and bottles the ORP becomes very positive. When water bounces over rocks or a waterfall the ORP becomes negative. The ORP of mineral rich water from where the Hunza people live (for example) is very negative.

29. What is so different about Alkazone® Water Ionizers?

Water ionizers are far, far more than just a filter.
Initially, the filter inside the ionizer functions effectively using silver activated granulated carbon to purify the incoming water, just like 99% of household filter systems.
Alkazone® Water Ionizers do

1. Make clean, purified water using 12 stages filter system. Alkazone water ionizers use special designed carbon filter cartridge. It has 12 different stages to maximize its efficiency. It blocks all sediments but let pass the calcium, magnesium, manganese such as good minerals our body need.

2. Have more calcium, potassium, magnesium, manganese; we can call them healthy mineral water.

3. Make abundant hydrogen water which is powerful antioxidant water with higher number of ORP in negative.

30. What maintenance do water ionizers require?

Basically you don’t need any maintenance particular. These machines are very durable, control themselves by computer system inside. But if you encounter any abnormal symptom, contact us at 1-800-810-1888, customer service. We will be happy to assist you.

31. What warranty do you offer?

All Alkazone® water ionizers come with a two (2) year warranty. We conduct all servicing at our factory in New Jersey. Please contact our customer service for further help.

32. What is your return policy / Guarantee?

We offer a 30 day Risk-Free trial period for Alkazone® water ionizers. If you are not satisfied, you can return the unit to us for a refund (some restocking fee maybe applied). Call us first (Toll-free 1-800-810-1888) for shipping instructions and to receive a Return Authorization #.

33. What are some of the harmful organisms and chemicals removed by the Alkazone® ionizer filters?

Chlorine, trihalomethanes, suspended solids, cryptosporidium, parasite (cysts), waterborne flu virus, organic compounds, heavy metals, e-coli and other bacteria. In addition, the ionization process that follows filtration reduces the amount of acid minerals (such as sulfates) in the alkaline antioxidant water. It also has the effect of greatly reducing fluoride concentration. (see the specification in filter cartridge section)

34. How reliable are Alkazone® ionizers?

Alkazone® water ionizers are built to last. Alkazone® Better Health Lab Inc has been manufacturing water ionizers for over 14 years, longer than other manufacturers in U.S.A. It is by far the leading brand in U.S.A. and it exports to many countries. By keeping quality at the highest level and prices reasonable; and by their determined commitment to Research and Development, Alkazone® has become a standard by which others measure themselves.
The platinum coated titanium electrodes, which are the heart of the ionizer, are built in Japan to last at least 15-20 years.

35. Is there additional detailed information available for purchase?

Our trained staffs are available to answer any questions on Toll Free 1(800) 810-1888.

36. How long will a filter typically last for normal size of family?

One filter produces about 1000 gallons (or about 3,800 liters) of water. We estimate for an average family of four with average daily consumption using treated water, a filter will last about 6-8 months.

37. Do I need a special nozzle to attach it to the sink?

Your water ionizer comes with an adapter kit which will fit most traditional outlets but may not fit some of the designer taps which have pull out handles with a flexible hose. Give us a call and have a talk about your requirements before ordering.
It is actually simpler than most water ionizers and far simpler than setting up your VCR! You attach the sturdy diverter valve to your faucet; attach the supplied hose to the diverter, and the other end to the inlet valve. Another hose attaches to the ionizer to allow the astringent (acid) water out of the Filter.

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